FAQs

If you’re considering counselling, it’s natural to have questions. Here are some answers to help you understand what to expect and how the process works.

What should I expect from counselling?

You can expect:

A therapeutic relationship that is collaborative and focused on you
A safe, non-judgmental environment
Respect for your lived experience and personal values
Opportunities to explore emotions, patterns, challenges, hopes and goals
Evidence-based strategies and approaches
Integration of your Christian faith, if requested

What are the fees?

Individual Counselling:

$120 – 60 minutes

Couples Counselling:

$240 – 90 minutes
$180 – 60 minutes

Payment is required at the time of the session. Bank transfer or card payments are accepted.

No referral or mental health care plan is required.

Counselling sessions are not Medicare-rebatable or claimable on a private health fund.

What happens when I book an appointment?

You will receive a confirmation email (via Cliniko) including a link to my Consent & Intake form. This outlines key information and gathers relevant details from you. Please complete it at least 24 hours before our first session.

In the first session, I aim to get to know you and your goals for therapy. From there, we can work together to plan a way forward.

Many people choose to begin with 4–6 sessions, although this is entirely up to you.

If you are a couple, we begin with one 90-minute couple session, followed by an individual 60-minute session for each partner. From there, we can plan further couple and/or individual sessions based on your needs and goals.

What is the cancellation policy?

If you need to cancel or reschedule, please provide at least 24 hours’ notice.
Sessions cancelled with less than 24 hours’ notice may incur 50% of the session fee.

Non-attendance will incur the full fee.

What is your privacy policy?

Please see here for the privacy policy.

What if I'm not sure yet?

Choosing a counsellor is a personal decision, and I want it to feel right for you. I offer a free 15-minute phone call to discuss your needs and any questions you may have. There is no obligation to book a session afterwards. Please contact me to arrange a call.

Can I have a Telehealth appointment?

Yes. Telehealth sessions are available via video. To support privacy and the quality of our session, we both agree to:

Use a private, confidential space
Not record sessions
Use a stable device (e.g., rather than a handheld mobile)
Ensure a reliable internet connection

While reasonable steps are taken to protect confidentiality, electronic communication carries inherent risks.